upgrading eHerkenning

Do you already have an eHerkenning means, but is its level of assurance lower than required for the online service you want to log in to? Then you must upgrade your means to a higher level and log a mandate for the service you want to log in to. On this page, you will find more information on how to upgrade your eHerkenning means.

How you obtain an upgrade, depends on your supplier. This may be done, for example, through an online upgrade form, a management module or an app. Costs may be charged for the upgrade. For this reason, you should contact the supplier of your eHerkenning means.

Additional checks for additional certainty

Depending on the level of assurance you desire, the supplier will request additional information as well as perform some extra checks, such as a face-to-face check of your identity document. The purpose of these additional checks, is to verify your identity and authority to act once more in order to obtain additional certainty about your online identity and mandates.

Please note
You must complete a few important steps when applying for eHerkenning. The time needed to process your application, depends on the information included in the Commercial Register about your organization:

  • If you are the director or natural legal person of the applicant organization and you are fully authorized to act on behalf of the organization, the time needed to process your eHerkenning application is about 0 – a few days;
  • If your organization has a complex management structure (with many and/or jointly authorized directors), or if several Chamber of Commerce numbers are involved for which eHerkenning must be requested, you should take into account a processing time of up to a few weeks in some instances.

In short, obtain information about eHerkenning in time, and apply for it timely. Please take a good look at the step-by-step plan to see what data you need to provide for your application, and contact the supplier in the event of a complex management structure or supply chain mandates.